thank you Aspley.........

bm2

I'm still standin'
to make a change from the negatives on this forum with regard to different bowling centres...

Last night whilst subbing in a doubles league at Aspley (and bowling rather well, I might add ;) ), I had the misfortune to have one of my balls returned to the lane on foot via the mechanic at the back rather than via the ball return: it had been quite severely damaged at the back end of the lane following my shot. What made the damage worse was the fact that it was a BRAND NEW BALL, with barely 12 games on it, and it was rolling and hitting very very well!!

Conversation with the centre manager ensued, and he assured me that he would see what he could do with regard to replacing the ball by the end of the week if he could.

Suffice to say,less than 24 hours after, I have today received a phone call from George at Aspley, confirming that my new ball will be available for collection tomorrow night when I bowl league. :D

With some bowling centres on the receiving end of not so flattering remarks on this forum, I wanted to publicly thank George for going out of his way to make sure that I did not leave his centre with a bad taste in my mouth because of what happened with the ball. It goes to show that there are centres out there who do give a rats a***e about their customers, and are willing to go the extra yard to keep them happy and have them come back, be they league or social bowlers. Fortunately I bowl in two of them!!;)

Jagga Morgan:cool:
 
Thats great news broni, George is always looking to put the bowlers first. Aspley once again moveing ahead leaps and bounds, in customers satisfaction.
Broni, I hope it was'nt that Lane #1 Hybrid Dirty Bomb???
 
Well done Aspley!!=D>

Last Sunday, during the ATBSOQ tourney, a couple of balls got stuck in the ball return, one of which was mine. This left a few marks here and there, most of which were outside my track. The staff were very concerned and most helpful. Even though I accepted that the damage was minor and insignificant to the balls' performance, the assistant manager (Bruce) saw me after the squad and offered to polish out the marks. I really appreciated such concern and the nice guesture. Again, well done Aspley - bowlers appreciate such considerations.:cool:

Cheers

Feral
 
Well done Aspley!!!

It's great to see such positive feedback, Aspley has really put themselves back on the map and it's great to see so many happy faces (especially the old familar ones)
Well done to the Management & Staff \\:D/
 
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