Daniel,
I guess at some stage we have all had our differences with TBA. I might add that I have had more than the odd altication with them.
However, not wanting to be accused of sharing their bed, I must say that of late they have lifted their game, and seem to be going along better than in previous years.
Having said that, I wonder if you have checked with your local association or centre to enquire as to whether they have actually followed the procedures to claim these awards? To many are quick to blame TBA, and that is no surprise given the past history, but if the correct procedures are followed, you should have no problems.
If there is a problem, I would suggest contacting the office and making an enquiry, they will tell you the circumstances behind any delays or holdups.
I for one, have had no problems in the last 12 months, in fact the service from TBA has been excellent. Our bowlers receive their awards in most case within 7 days, and if they do not, then I accept responsibility, and cop the flak!!
Anyway, nice bowling, hope you receive the awards that you have earnt.
Regards
John Wiffen