Big Pond Cable Problems
- Thread starter Andrew S.
- Start date
Tiger
Active Member
Typical Telstra then!
I've known several people that have used Bigpoop and have had nothing but trouble with them in the past.
I go with another company for my plain old dial-up and have had constant problems being connected to the net for several weeks now, the company recommended to me that I ring Telstra faults line and get them to do a 'moles test', which they check your phone-line for any problems.
They confirmed the line was earthing out and that the line may have been damaged in a recent gale, and were going to send someone up here on the Monday to check the problems.
Instead of coming up to check it, they rang me to tell me everything was ok now and that it may have had water in it after we had heavy rain and a sea fog roll in the night I had had huge problems with it.
A few days later, dry, sunny, warm, no wind - same problems again
Still haven't been up to check it yet
I've known several people that have used Bigpoop and have had nothing but trouble with them in the past.
I go with another company for my plain old dial-up and have had constant problems being connected to the net for several weeks now, the company recommended to me that I ring Telstra faults line and get them to do a 'moles test', which they check your phone-line for any problems.
They confirmed the line was earthing out and that the line may have been damaged in a recent gale, and were going to send someone up here on the Monday to check the problems.
Instead of coming up to check it, they rang me to tell me everything was ok now and that it may have had water in it after we had heavy rain and a sea fog roll in the night I had had huge problems with it.
A few days later, dry, sunny, warm, no wind - same problems again
Still haven't been up to check it yet
